Privacy Policy

§ 1. Scope

This Privacy Policy explains to visitors about the nature, scope and purpose of the collection and use of personal data by the responsible provider on this website.

The legal basis for data protection can be found in the Federal Data Protection Act (BDSG), the Telemedia Act (TMG) and the European Data Protection General Order (DSGVO) of 27 April 2016.

§ 2. Privacy Policy

In particular, we observe the regulations of the Federal Data Protection Act and Telemedia Act. Without the consent of the visitors of our website, we will only collect, process or use user data to the extent that this is absolutely necessary for the execution of a contractual relationship and for the utilization and services.
The personal data that visitors provide via a contact form or by email will only be processed for correspondence with the visitor and only for the purpose for which you provided us with the data. If no contractual relationship is reached, the personal data transmitted by interested parties will be deleted immediately in order to avoid misuse.

We assure that we do not pass on your personal data to third parties, unless we are legally obliged to do so or you have previously expressly consented or z. For example, you may have requested further information via a contact form.
As far as we use the services of third parties for the execution and processing of processing processes, they are required to comply with the provisions of the Federal Data Protection Act.
We will never use the personal data of the visitors for purposes of advertising, market research or opinion research.

§ 3. Data security

In order to best protect your transmitted data, the website operators use SSL encryption. You recognize such encrypted connections with the prefix “https: //” in the page link in the address bar of your browser. Unencrypted pages are marked by “http: //”.
All data that you submit to this website – such as inquiries or logins – can not be read by third parties thanks to SSL encryption.

The users of this website are expressly advised that despite all precautions, the transmission of data over an Internet connection (eg, when sending an email form) according to the current state of the art may have security vulnerabilities. A complete protection against access by third parties is not possible.
The user of the website, however, has the possibility to contact by phone, thus this source of danger is almost excluded.
The website operator warrants that everything humanly possible will be done to ensure the security of personal information submitted by customers, prospects and website visitors.

Thus, these data are collected, processed, stored and possibly deleted only by authorized persons. Reliable, always up-to-date security systems are used to protect the computers and storage media containing personal data against access by third parties, so-called “hacker attacks”.

§ 4. Statistical data

We automatically collect and store information in log files of our web server, which the visitor’s browser automatically transmits to our web server.

These are:

• IP address (network ID) of your ISP (Internet Service Provider)

• Requesting Provider

• Transferred amount of data

• Name of the requested directory

• Message about successful or unsuccessful call

• The type and version of the browser

• The operating system used

• The referring referrer website

• Date and time of the call

• Duration of your stay

These data are anonymous and can not be assigned to specific individuals. There is also no link or merge with other data. We use this data solely for statistical purposes.

§ 5. Handling of personal data

Personal information is information that helps a person to identify, ie information that can be traced back to a person. This includes the name, email address or phone number. But also data on preferences, hobbies, memberships or which websites were viewed by someone are part of personal data.
Personal data will only be collected, used and passed on by the provider if this is permitted by law or the visitors consent to the data collection.
We collect, process and use personal data only for the purpose of contract execution and to safeguard our own legitimate interests with regard to the advice and support of existing customers or prospects and the mutual rights and obligations arising from the business relationship.

§ 6. Contact

When contacting the website operator or his employees, for example by contact form or email, the information of the visitor for the purpose of processing the request as well as in the event that follow-up questions arise stored.
However, as mentioned above, the transmission of data on the Internet is not free from security vulnerabilities.

§ 7. Cookies

This website does not use cookies. Cookies are small files that make it possible to store specific device-related information on the visitor access device (PC, smartphone, etc.). They serve for the user-friendliness of web pages, d. H. visitors (e.g., storing login data, input form data, and the like).
However, cookies are only used in this CMS if a shop system belongs to the website.
Otherwise, we disclaim the use of cookies.

§ 8. Registration on this website

If a customer database or an order function is available on this website, the following applies:
The website operator has all customers and new customers in the context of the ordering process according to the Federal Data Protection Act, Section 3 § 27ff. point out that personal data are stored in the context of the execution of the contract and, if necessary, forwarded to participating cooperation partners, vicarious agents and service providers to the extent necessary. Otherwise, personal data will only be collected, processed or used, provided that the customer agrees or a legal provision allows this.

In the course of your order we collect and store the following personal data:

• Salutation
• First name Last Name
• Company (optional)
• Street, house number
• Postcode City
• Fax (optional)
• Permanently used email address

If the billing address differs, the same data for the delivery address will be saved again.

§ 9. Revocation, changes, corrections and updates

The user has the right, upon request, to receive free information about the personal data that has been stored about him. In addition, the user has the right to correction of incorrect data, blocking and deletion of his personal data, as far as no legal duty of storage is contrary.

§ 10. Duration of data storage

A storage of your personal data takes place only until the purpose underlying the data collection is fulfilled. During the period of storage, you will receive information about the data stored on your person as well as the purpose of storage at any time upon request.
The recorded master data of all customers will be deleted at the latest at the end of the third calendar year following the termination of the contractual relationship, unless there are special reasons for deletion.

Insofar as a customer has lodged objections against the amount of the fees charged or ongoing debt collection proceedings (including long-term monitoring) are pending, the personal and billing data may be stored until the objections have been finally clarified and open procedures have been completed ,
Furthermore, master data may remain stored beyond these time limits, provided that processing of complaints as well as other reasons for a proper execution of the contractual relationship so require.

The deletion of master data, billing data and other data can continue to be omitted, provided that statutory provisions provide for this or the prosecution of claims so requires. For example, accounting and billing data are generally archived for up to 10 years within the framework of statutory retention requirements.
The annual cycle checks the need to store existing personal data and deletes any unnecessary data.
In the case of pre-orders for medicines, the medication is only stored until the order has been picked up or brought, unless a customer card is used for the payment. In this case, the privacy policy applies to the health card.

For questions concerning your stored data please contact the person responsible for the website.